Backlog clearance
We work through the highest-priority open items from your backlog in one focused block of time.
The engagement
One role, at the depth you choose.
You get a Digital Operations Manager who runs your whole digital operation. What changes between businesses is not the operation underneath, it is how much of it you hand over: from a senior set of eyes, to running it, to running it inside your systems.
What the role covers
The whole operation, run for you.
These are not products to add to a cart. They are the disciplines your Digital Operations Manager runs across your business, to the depth you choose. A system we have built does the heavy lifting underneath, which is how one senior person can cover all of it and keep going deeper over time.
Getting found
Getting found
When someone goes looking for what you do, you want to be the name they find and trust. This is the work that puts you in front of them and makes you the obvious choice once you're there.
What we run for you
- The technical foundations search engines reward: site structure, speed, clean markup
- Your Google Business Profile actively worked, not just claimed, so you win the local map pack
- A steady flow of fresh reviews, and every one answered
- New pages and content briefed only when a search term is worth owning
Advertising
Advertising
Paid should bring you enquiries you can measure, not clicks you can't. We run it lean, in your own accounts, and judge it on what it actually returns to you.
What we run for you
- Campaigns built around cost per enquiry, not impressions
- Budgets watched daily, with an alert the moment spend drifts
- The wasted spend cut: the searches, times and audiences that never convert
- A plain monthly read on what every dollar brought back
Selling online
Selling online
If you sell online, small frictions quietly cost you orders every day. This is the work that finds them and clears the path from first click to paid. Left out cleanly if selling online isn't part of your business.
What we run for you
- Product pages and catalogue built to be found and to convert
- Feeds to Google Shopping and the channels that bring buyers
- Checkout friction hunted down, step by step, and removed
- A month-to-month read on what's selling, what's stalling, and why
Customers and systems
The systems behind it
The admin behind the business shouldn't eat your evenings or depend on someone remembering. This is the plumbing that makes your tools work together and quietly does the repeat work for you.
What we run for you
- Your CRM, bookings and email connected into one flow, not four disconnected apps
- The repeat jobs automated: reminders, confirmations, data moving between tools
- Lead follow-up that fires on its own, so no enquiry goes cold
- Bespoke automation built around the way your business actually runs
Knowing what works
Knowing what works
You can't run what you can't see. This is the work that keeps your numbers honest and turns them into one clear answer each month: what's working, what isn't, and what to do next.
What we run for you
- Your website kept fast, secure and online, checked continuously
- Analytics set up properly, so the numbers you act on are real
- One plain-language monthly report: what moved, why, and the next move
- Alerts when something shifts, with enough context to act on it
The operation underneath does not change between businesses. What changes is how much you want us to drive. Most owners start at Management and climb as trust builds. We quote the right depth for your business off the audit, never a fixed menu.
-
Oversight
We watch and act to keep your website healthy and operational.
We monitor your whole operation, report in plain language, and tell you exactly what to act on. The lighter on-ramp when you want a senior set of eyes before you hand anything over.
-
ManagementRecommended
We run the channels that drive traffic to your business.
We take the work off your plate: the monitoring, the reporting and the monthly improvements across your site, your search and the rest of your operation. The level most owners start at - visible value from day one, one accountable person driving it.
-
Full Operations
We build your operating systems and procedures for an AI age.
Everything in Management, plus deeper access into your CRM, bookings, advertising and automation, so the operation runs end to end with bespoke systems built around how your business actually works.
Beyond the monthly role
Strategic projects
When a launch, a rebuild or a backlog needs more than a standard month allows, we scope it as a separate project with a defined scope, a fixed quote and a clear timeline. This is also where bespoke automation and deeper builds live, quoted per project and taken on selectively.
Product launch
New range, new season or campaign prep, including structured data, product feeds, landing page briefs and promotion setup.
Technical builds and automation
A rebuild, a deeper integration, or bespoke automation into your systems. Delivered by Pleros, and on larger builds we can work alongside your existing development team.
Content
Three to four content pieces briefed, drafted, reviewed and published within a defined timeframe.
Start with a free digital audit
We look at your site health, search visibility and technical gaps, then talk through the right depth to start at. No jargon, no obligation.